Event statistics

Oleg shared this question 4 months ago
Answered

why i can't change events statistic? i can't create new event , can't change old event /

Comments (2)

photo
1

Hi Oleg,

please provide us the access + FTP details via Helpdesk

there is no limitation on events edit / delete. it looks like you have plugins conflict/ server side issues

We will help you to fix it.

photo
1

hi, I updated to version 4.0 and event statistics stopped working. I tried to remove some, they were removed, but when trying to add, there was some error on background and it did not process the creation action, and immediately disappeared.

We will not provide you any FTP account, but it would by maybe nice what are the requirements, if maybe DB version, or whatever, how the records are inserted to DB when doing it in event statistics, compare to parts of Joomsport?

Thanks for any help.

error below, had to record a video :)81e7153baaeaff50fa5fc97d17a423f6

photo
1

Dear markl

Could you please go to Plugin manager and try to Disactivate and Activate again the JoomSport plugin.

If it doesn't' help could you please submit request via HelpDesk and provide us with admin access at least so our support team can reproduce the issue and check the details.

photo
1

Well, deactivating the plugin and reactivating it back helped to solve the issue. I can add events properly, they are also visible in matches view. Does it mean, that upgrade did not performed some specific actions? Or simply everytime we update, we need to Deactive and Active plugin again? :)

By the way the error I reported earlier is there , but just blinked as before.

Thank you

photo
1

>>Does it mean, that upgrade did not performed some specific actions? Or simply everytime we update, we need to Deactive and Active plugin again? :)It's better to Disactivate and Activate plugin during upgrade as some changes may be not applied without Activating action.

>>By the way the error I reported earlier is there , but just blinked as before.Could you please clarify what error you mean? Link to the problem page will be appreciated.

photo
1

Error about joomsport-page-events.php81e7153baaeaff50fa5fc97d17a423f6

photo